What tenants look for in a rental property

What tenants look for in a rental property

Category Rentals

Securing a tenant who pays their rent on time and who looks after your property is the aim of any landlord. Knowing what good tenants look for in a rental property is a key advantage for any property investor or landlord.

By knowing what tenants look for in a rental property, landlords and property managers can aim to attract and retain good calibre tenants. Creating an environment which prioritises tenant comfort, safety, and satisfaction leads to longer tenancies and fosters positive landlord-tenant relationships which benefit both parties in the long run.

According to Seeff’s rental agents these are some of the important considerations for tenants:

Location, Location, Location
One of the most critical factors that tenants consider when searching for a rental property is its location. Proximity to work, schools, transport networks, shopping centres, and leisure facilities all play a role in a tenant's decision-making process. A property situated in a safe and convenient neighbourhood is often a top priority for renters, as it enhances their overall quality of life and daily routines.

Affordability
Affordability, especially in view of the current economic climate, is often a concern for tenants, especially mainstream tenants. Tenants typically have a budget in mind and would look for properties which fall within their financial capabilities. While tenants are willing to pay for quality, they also want to ensure they are receiving value for their money. Landlords who price their properties competitively within the local market are more likely to attract a wider range of prospective tenants.

Property Condition and Maintenance
The overall condition of a rental property is a decisive factor for tenants. Well-maintained properties that are clean, with well-appointed features and a good condition, are more attractive to tenants and tend to rent out first and achieve higher rental rates. All aspects of the property must be in full functional and working condition. It should also have security features such as burglar bars and security gates. Regular maintenance and timely response to repair requests also demonstrate a landlord's commitment to tenant satisfaction.

Amenities and Features
Different tenants have varying preferences when it comes to property features and amenities. Some may prioritise having appliances such as a washer and dryer, while others might value access to a gym, swimming pool, or community spaces. The presence of modern amenities like fibre and Wi-Fi, energy-efficient lighting, and solar or back-up electricity solutions could significantly enhance a rental property's appeal.

Pet-Friendly Policies
Pet ownership has increased drastically over the last few years. Nowadays many tenants are pet owners, and the demand for pet-friendly rental properties continues to rise. Landlords who embrace pet-friendly policies, whether through allowing pets outright or imposing reasonable pet-related conditions, can tap into a growing demographic of potential tenants who are willing to pay a little more for pet-friendly accommodation.

Respect for the Tenant’s Privacy
Tenants want to be able to enjoy the rental property as if it is their own home and landlords must respect their privacy. A landlord may not enter a rented property without prior arrangements, except in the case of emergency. While the landlord must inspect the property from time to time, it is advisable that the landlord makes appropriate arrangements with the tenant.

Clear Communication and Transparency
Effective communication between a landlord and the tenant is essential for a positive renting experience. Clear terms, transparent expectations, and responsive communication create a sense of trust and security. Tenants appreciate landlords who are approachable and readily available to address concerns, answer questions, and provide necessary information.

Author: Gina Meintjes